Industry
Phone answering for restaurants.
For independent restaurants, an AI phone agent answers the calls that interrupt the rush: hours, directions, reservations, large parties and catering inquiries. Kaffee Werks builds agents that handle the routine calls and pass real opportunities, like a 40-person catering order, to a person right away.
The problem
The phone rings hardest when you're busiest.
Rush-hour calls
The phone rings during service, and every call pulls a host or manager off the floor.
Same questions all night
Hours, parking, the menu, whether you take reservations.
Missed catering leads
A big catering inquiry that goes to voicemail is often a lost order.
Example
Friday at 7 PM.
The dining room is packed. The AI agent answers questions about hours and parking, books a table for six, and takes a detailed catering inquiry for a 40-person office lunch.
The manager gets the catering lead by text with the date, head count and contact info, ready to follow up after the rush.
- 19:02Hours and parking answered
- 19:10Table for six booked
- 19:24Catering inquiry captured
- 19:25Manager texted the lead details
- Next dayFollow-up reminder if it's still open
What we build for restaurants
Keep your staff on the floor.
AI phone answering
Handles routine questions and reservations so staff can focus on guests. AI phone agents
Catering and event leads
Big orders captured in detail and sent to a manager immediately. Lead capture & dispatch
Cooler and freezer alerts
Temperature sensors that text you before inventory is lost. Smart building & IoT
FAQ
Common questions.
Can it take reservations?
Yes. It can book into many reservation systems, or into a simple shared calendar if you don't use one.
Can it take phone orders?
It can, with a menu you keep up to date. Many restaurants start with questions and reservations and add ordering later.
Services
The building blocks
AI phone agents
An AI receptionist that answers every call, books, transfers and takes messages, day or night.
Learn moreLead capture & dispatch
Every call, text and web form becomes a tracked lead, and the right tech hears about it right away.
Learn moreWorkflow automation
Connect the tools you already pay for so information moves on its own.
Learn moreSmart building & IoT
Lights, climate, sensors and access tied into your workflows.
Learn moreRunning a restaurant? Let's talk.
A free 30-minute consult. Bring your busiest day and we'll show you what could run on its own.